Conditions of Use

Please read the Terms & Conditions as they carry important legal information about your rights while using this website.

Introduction

This website is operated by AG & Sons UK Ltd. If you wish to contact us then you can reach us by using contact us page. AG & Sons is registered at Companies House in England & Wales. AG & Sons is also registered with HMRC for VAT purpose. Use of this website will bind you to its terms and conditions as well. We may update these terms and conditions on time to time basis and post here.

Purchase

To buy a product is easy and convenient. Just add the item in basket by  button on the product page for each item. You can always add more items or remove any items from the shopping basket.

Privacy

Your contact details provided by you will not be shared with any third parties and are used by us only by your consent. Please keep the username and passwords in a secure place because you will be responsible of any miss use of it by any other person. If you forgot your password your password is given to you by Zen-Cart directly. We at AG & Sons do not hold your password information. 

Right to cancel

You have the right to cancel this purchase within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us by calling 0208 1111 247 or writing an email us on info@agnsons.com or you can write to us on AG & Sons (UK) Ltd, Pentax House, South Harrow, HA2 0DU of your decision to cancel this purchase by a clear statement (e.g. a letter sent by post, phone or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

AG & Sons (UK) Ltd holds the right to cancel the order anytime with no explanation required being a manufacturer.

Effects of cancellation

If you cancel this purchase, we will reimburse to you all payments received from you, including the costs of delivery.

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than –

(a) 14 days after the day we receive back from you any goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this purchase.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. 

You shall send back the goods to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this purchase to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods." 

Payment

All purchases are to be paid in full while placing order. All payments we take are processed by Sage Pay and PayPal. We do not hold any of your financial information. Sage Pay & Pay Pal are considered one of the most efficient payment service providers.

Tax

The final price you will see that is including VAT as per local UK rates. You will be provided VAT receipt and invoice please contact us with your order details. Non-EU members can claim VAT back so please contact us for more details.

Access

You are granted the client side access of the website. You are not allowed to copy or use any text or images in the website. You should not use our name in any part of web or printed literature. 

Availability

We will try to make sure our website is available continuously but cannot guarantee it will be live all time. We may not be held liable for such unavailability. You should not interfere in proper working of our website at any point of time. Tempering with website or hacking of website may result into legal proceeding against the doer. 

Our commitment

We are always here to help our customers and to sort out any problem that is experienced by the customer in the best possible manner.